Kanopy has amazing customer service and ordering through their dashboard is so easy. You can even recommend titles to them to seek out and see if they can get the rights to stream.
We have worked with Kanopy for the past two years and found that the team is very helpful. From providing customized selection to working with our accounting procedures, the Kanopy team have been friendly, flexible and patient. We have been using Kanopy videos in several of our courses at the School of Social Work very successfully.
Kanopy's customer service has been fabulous! If they don't have the film you need, they will make every effort to get it for you, and very quickly. Billing has been handled efficiently and in the administrative module, it is easy to see exactly what films your users have been watching. I've been very pleased with their service. They just make everything so easy!
Kanopy is truly remarkable! The Five College Libraries loaded the entire Kanopy catalog into their shared online catalog, and the films have been in heavy use from the start. Kanopy offers a very responsive search service. Now, whenever we get a DVD purchase request, we check first with Kanopy to see if they can secure streaming rights. When Kanopy is successful, we're up and running very quickly.
The Kanopy interface is aesthetically beautiful and intuitive to use. The Dashboard analytics display is the best I've encountered, allowing for easy, in-depth and meaningful usage analysis... the pedagogical as well as economic value of Kanopy Streaming has proven to be virtually off the charts for UMass Amherst.
Kanopy films and user interface are complemented by a strong usage reporting system. The powerful administrative dashboard with detailed analytics of activity and clear documentation about exactly what is going on, which makes financial planning, our workflow processes, and simply understanding our patrons easier.
Kanopy includes an incredible depth and breath of content… the interface draws the user in to want to engage with the films as opposed to [other] interfaces that are more academic in appearance... the pricing structure is simple and straightforward.
With Kanopy's demand driven program for streaming video, I can offer faculty and students a broader array of video options, and only pay for what actually gets used. In launching such a new program, I appreciated the support that Kanopy provided - they were quick to respond to my questions.
The PDA model for streaming is now our preferred purchasing model. The platform looks great too!
The Kanopy PDA program has allowed us to offer a wide range of films to our faculty and students, particularly those in online and hybrid classes, while limiting our costs. Our users love the service and the library has the confidence of knowing that we are only ordering what will actually be used. Kanopy's responsiveness and attentiveness to our needs has been a real bonus.
Kanopy's administrative dashboard makes it easy for librarians to manage their account, order titles, manage PDA plans, and assess usage. Kanopy is an industry leader in providing detailed, useful analytics, which are crucial to justify expenditure and show return on investment.
Great customer service. Clear and transparent administrative portal. Variety of licensing models works well for us. I'm always pleased with my interactions with Kanopy!
Kanopy helps me support my faculty - they love being able to so easily incorporate videos into their teaching to prepare students to be empathetic and confident social workers and nurses. And I love their free film sourcing service, where Kanopy will go out and source films we want in streaming and make those available. An amazingly user-friendly service!
Kanopy has redefined our relationship to streaming video and our faculty and students couldn't be more pleased. They provide an exceptional value for the money to educators and filmmakers alike- leading a new model for educational content distribution.
Kanopy's PDA model gives us the ability to provide streaming access to exceptional videos. The unique licensing terms allow us to be fiscally responsible by only paying for access to what is used and nimble because it allows us to shift our spending as the course offerings vary year to year.
|Our Large and Unique Collection of Films||Kanopy provides libraries access to one of the most unique collections of films in the world – including award-winning documentaries, training films and theatrical releases – on every topic imaginable.|
|Our Cost Effective Models||Our flexible models ensure that libraries only pay for films patrons actually watch - with no additional hidden fees. Patron driven acquisition (PDA) for colleges and cost-per-play for public libraries.|
|Our Strong Return on Investment||Kanopy's PDA model has a cost-per-play that is 99% lower than other video models.|
|Customer Satisfaction||Voted Best Database 2016, Kanopy is consistently rated as being an industry leader in terms of technology, quality of content and customer service.|
|Our Powerful User Interface||Kanopy provides a dedicated and customizable website for users to watch films any time, any where, on any device.|
|Easy-to-Use Administrative Dashboard||Kanopy's administrative dashboard provides librarians with a high level of transparency into viewing habits and budget usage.|