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Critical Business Skills for Success Series

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408 Videos in Business Skills

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Leveraging Your Supply Chain
Episode 23 of Critical Business Skills for Success Series
Among the most pervasive developments in business organization over the past few decades is supply chain management. Learn how this discipline, a higher order of operations management, uses your network of suppliers and customers to achieve maximum effectiveness and help…
Mindset, Motivation and Leadership - With Carol Dweck
People are fairly evenly divided between those with either a growth or a fixed mindset about intelligence and talent. And leaders' mindsets, Professor Dweck shows, influence their ability to grow on the job and to develop successful teams. Leaders with…
The Power of Persuasion by Robert Cialdini
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the…
The Danger of Straddling
Episode 3 of Critical Business Skills for Success Series
Professor Roberto introduces you to the three paths that lead to competitive advantage and four basic competitive strategies. Then, using case studies including JC Penney, IBM, and Dell, he explains both the dangers of straddling between competitive positions.
Innovative Marketing Research Techniques
Episode 60 of Critical Business Skills for Success Series
Research is undoubtedly essential for making responsible, effective marketing decisions. Professor Hamilton concludes his course with a lecture on the importance of marketing research methods whose data is often expressed in helpful qualitative terms: customer observations, focus groups, ethnographies, and…
Human Resources Strategy
Key Topics Human Resources Sainsbury's General Mills Soft HRM Hard HRM HR Strategy What's meant by a human resources strategy? How does it work in practice? Clip #1: "Introduction" - Clip #2: "Case Study 1 - HR Objectives and Stragety…
5 videos
Why Zebras Don't Get Ulcers - With Robert Sapolsky
Tackling the serious topic of stress in his famously entertaining manner, Professor Sapolsky sets the stage on a Kenyan savannah, with a hungry lion in hot pursuit of a terrified zebra. As he explains, the zebra's fight-or-flight response channels essential…
What Trader Joe’s Doesn’t Do
Episode 4 of Critical Business Skills for Success Series
Passionate customers, tremendous profits, happy employees--the Trader Joe's grocery chain is a powerful business success story. Discover how their secret for success lies in their use of trade-offs to make it hard for imitators and to mitigate the negative effects…
The Stanford Video Guide to Negotiating
This true-to-life drama teaches specific skills that can give you the upper hand in any negotiation, while at the same time maintaining a positive working relationship with the other parties. Learn: About bidding strategies, and the hidden meanings behind bids…
Strategy Is Making Choices
Episode 1 of Critical Business Skills for Success Series
What do we mean when we talk about business strategy? Start thinking more smartly about strategy with this introductory lecture that covers four key facts about competition and the two drivers of profitability: industry structure and competitive advantage.
Reducing Risk, Building Resilience
Episode 24 of Critical Business Skills for Success Series
Professor Goldsby introduces you to the hottest topic in modern business: risk management. How can you overcome perilous situations, or dampen their effects? What are common internal and external risks to an organization? And how will tools like the "Failure…
Understanding the Time Value of Money
Episode 31 of Critical Business Skills for Success Series
Begin your focus on finance with an insightful look at the time value of money. Along with basic concepts and terminology (including risk and present/future value), you'll learn about the five types of cash flows that should be in the…
How Apple Raises Competitive Barriers
Episode 2 of Critical Business Skills for Success Series
Five essential forces shape any business strategy, and together, they create a framework that can help you better make key strategic choices. Central to this discussion of these five strategic forces: Apple's meteoric rise to the top of the market.
Exploring Human Nature
Dr. Philip Zimbardo has spent his career in social psychology--the study of human nature and how we're influenced by others and by social rules internalized in childhood. His research shows how we tend to be completely unaware of these influences,…
The Socially Intelligent Leader
Part of the Series: Leadership: A Master Class with Daniel Goleman
Warren Bennis is a pioneer of the contemporary field of Leadership studies, university professor and founding chairman of the Leadership Institute at the University of Southern California. Bennis and Goleman explore the characteristics of highly effective leaders and the pitfalls…
The Trade-Off between Risk and Return
Episode 32 of Critical Business Skills for Success Series
In this lecture on the trade-off between risk and return, Professor Sussman introduces you to several important financial models businesses use every day. These include the Nobel Prize-winning Capital Asset Pricing Model, which is a means for formally unifying an…
Authentic Leadership
Part of the Series: Leadership: A Master Class with Daniel Goleman
Bill George is professor of management practice at Harvard Business School, and former chairman and chief executive officer of Medtronic. Goleman and George explain the authentic style of leadership - how leaders can motivate and drive performance through understanding and…
What Is Marketing?
Episode 49 of Critical Business Skills for Success Series
One of the core tenets of successful marketing is understanding your customer. But often times, you aren't the customer you're marketing to. What can you do instead? Find out in this introductory lecture on "Marketing 101", which also explores four…
Creative Confidence - How to Drive Innovation in Yourself and Others by David Kelley
Program Highlights The false premise of the "creatives" vs. the "non-creatives." How a bias to action rather than a reflex for planning speeds successes. How to achieve a structure that makes the creative process sustainable. David Kelley's human-centered "design thinking"…
Positioning Your Offering
Episode 52 of Critical Business Skills for Success Series
Many products fail because marketers fail to communicate their true value. Here, Professor Hamilton takes you step-by-step through the positioning process, designed to create and communicate value. Case studies you'll learn from include Volvo in the 1980s, the emergence of…