Nicholas & Smith

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10
Videos
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OH&S Management Systems A Practical Approach
This program shows how an OH&S Management System can achieve tangible results and continual improvement in health and safety. Real case studies from service and manufacturing companies apply the main elements of an OH&S system and answer the questions. Why…
Introducing the Tools for Continuous Improvement
This best selling program shows all employees how to use and interpret the main problem solving tools essential in quality and process management. Typical business situations are used to describe: Flow charts Cause and effect diagrams Pareto charts Histograms Run…
Risk Maker Risk Taker: A manager's guide to risk: a powerful resource on risk management
This program is an ideal tool for communicating and training employees in the risk management process and the new standard ISO 31000:2009. The content is based on the structure of the new ISO standard, ISO 31000. The 7 essential steps…
Unclear and Present Danger
Key points What are the stages, errors and factors. What can managers and team leaders do to maintain high levels of situation awareness. How to apply situation awareness to the workplace to reduce human error. The video uses real events…
ISO 9001:2008 in Focus: Communicate ISO 9000 to all staff
International case studies from industry, and expert commentary help communicate the principles of ISO 9001:2008 to an organisation. This includes: The core quality principles The application of the process approach The structure and intent of ISO 9001:2008
Rules are Meant to be…?
Revitalize your rules training and get the behavioural change you need. The consequences of workplace rule violations can be severe. So, tackling the issue of rules is always a priority. The challenge is getting the message across in a way…
The Complete Auditor
This new "all in one" training program is essential viewing for all staff responsible for internal or external audits in safety health environment quality and risk. Following a real auditor in action in a real business situation, it builds a…
The Power of Process Auditing - How to conduct a process audit
Management system audits are best met with a process or risk based audit rather than a simple checklist approach. Give your students and auditors the opportunity to take a 'fly on the wall' view of a real process audit in…
Gorilla in the Midst Auditing to add value: Effective auditors don't miss the gorilla
This excellent video resource is for new and experienced auditors. It shows why auditors need to have a broad view of the business they are auditing. Key Points Harvard university studies have shown that people can miss significant visual events…
The ISO 14000 Challenge: Communicate ISO 14000 and EMS concepts
The principles of an EMS and ISO 14000 can be hard to explain. This is why this program is so valuable. It clearly gets across the core issues. Concern for our environment is rapidly rising and organisations are under increasing…