CQ Global Business Video Series - Japan Business Culture

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17 videos in this playlist

Japan Business Culture and Zaibatsu
Before World War II, the zaibatsu -- Mitsui, Mitsubishi, Sumitomo, and Yasuda -- had a strong influence on the economic development of Japan. The zaibatsu disappeared after the war, but…
Japan Business Introductions
The best way to establish a business contact is through a mutual acquaintance or a personal or business-related connection. Learn more about the protocols and best practices for making business…
Japan Bowing
Japanese bowing is an art form. Watch and learn the proper way to bow.
Japan Business Connections
A first meeting is primarily a chance to get to know one another. Learn about the protocols for a meeting and suitable topics for discussion.
Japan SalaryMan
The typical salaryman is a university graduate who works a long hard day, including overtime every evening. In the past, most joined a company right after graduating from college, with…
Japan Business Discussions
By Western standards, the Japanese process of decision-making may seem slow and tedious. This isn't surprising since consensus is required from all sectors of the organization whether the decision involves…
Japan Physical Distance in Business
The Japanese appear to stand further apart in business and have distinct attitudes about how they interact on a physical level. Learn more about the proper protocols for physical distance…
Japan Physical Displays in Business
Japanese tend to keep their feelings to themselves. Learn about the Japanese perspective on others' displays of emotions in the workplace.
Japan Communications -- Honne and Tatamae
Communication in Japan is highly complex, and the words one uses may convey several levels of meaning, leaving lots of room for "reading between the lines." In fact, the true…
Japan Decision Making
By Western standards, the Japanese process of decision-making may seem slow and tedious. This isn't surprising since consensus is required from all sectors of the organization whether the decision involves…
Japan Tendencies in Risk Taking and Avoidance
The Japanese tend to be very cautious and thorough in their decision-making and have a relatively low willingness and ability to tolerate risk. Kiken kaihi, or risk avoidance, is a…
Japan Negotiating
Maintaining harmony is extremely important to the Japanese in every aspect of their lives. This is certainly true at the negotiating table. To the Japanese, negotiation is a fluid process,…
Japan Negotiating 2- Impact of Age
Because age is synonymous with wisdom and experience, the Japanese often have a difficult time negotiating or conducting business with foreigners who appear substantially younger and inexperienced.
Japan Negotiating 3- Miscommunications
It is important in every interaction to understand what your counterpart may be thinking and not to rely on words to communicate exact thoughts. Obviously it's easy to miscommunicate under…
Japan Negotiating - 3A -- Role Play for Miscommunications
Watch how miscommunications can occur when people do not understand each other's intentions.
Japan Negotiating 4 -- Saying No
Remember, the Japanese rarely say no outright. A blunt no is considered rude, almost like a judgment on a person rather than on an idea. Instead, the Japanese use more…
Japan Negotiating -- Meaning of Yes
The Japanese may also say yes and mean something different. Learn more about how to interpret the Japanese "hai".

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