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And Access for All: ADA and Your Library
The program covers ADA compliance, including pulling together a focus group and designing an action plan to make the library's facilities and resources accessible. Real stories from libraries are included throughout the program. Customers with disabilities share their concerns about accessibility and provide insight to providing "reasonable accommodation." The resource…
Diversity in the Library
Every day we make assumptions about who we are, what we do, and who we interact with. Diversity in the Library will help you examine those assumptions and realize that they can create barriers to outstanding public service. The program uses scenarios taken directly from library worker's experiences. By examining…
Valuing Diversity Multi-cultural Communication
We often feel uncomfortable dealing with people who are different. Who is "different?" People from other cultures or social classes, other generations, or people with physical disabilities. This program shows how to overcome this communication barrier.
Including Samuel - Inclusion of Children with Disabilities
Before his son Samuel was diagnosed with cerebral palsy, photojournalist Dan Habib rarely thought about the inclusion of people with disabilities. Now he thinks about inclusion every day. Shot and produced over four years, Habib's award-winning documentary film, INCLUDING SAMUEL, chronicles the Habib family's efforts to include Samuel in every…
Between Allah & Me (and Everyone Else) - Muslim Women in Canada and the Decision to Wear a Hijab
Muslim women in Canada face challenges and uncertainties when they decide to start or stop wearing hijab, and encounter people with a variety of opinions. This candid and eye opening film challenges all viewers with emotions and humour, while revealing multiple perceptions and meanings of hijab that exist in our…
Right Out of History: The Making of Judy Chicago's Dinner Party
For five years, feminist artist Judy Chicago worked with a community of four hundred other artists, craftspeople and researchers to create The Dinner Party, a monumental tribute to women of spirit and accomplishment throughout the ages -- women whose names have been banished "right out of history". For over four…
Holding an Effective Meeting
Learn strategies for having your meetings be effective and efficient. In today's fast-paced world, it's important to use our time efficiently and a well-run meeting can do just that. Among the topics covered are:
  • The role of the moderator
  • Setting a workable agenda
  • Keeping…
Merchandising Strategies
Learn how to merchandize your library's collection and increase circulation and customer satisfaction. Detailed, step-by-step instructions give you the skills you need to create vibrant displays that grab customers' attention. This comes with a manual of tips and instructions. 3 1/2 Stars ~ "Designed to help achieve a professional, consistent…
Tell Me How Career Series: Librarian
Tell Me How Career Series - Career Education & Opportunities for Young People. Recommended for both School, Public Libraries and Guidance Offices. The Tell Me How series is a necessary addition to any library, guidance center of school curriculum. It explores a large number of career opportunities for young people…
Serving Teens in Libraries
The training program highlights libraries that provide outstanding services to teens and shows how to replicate their successes. Serving Teens in Libraries showcases the outstanding services offered by the Public Library of Charlotte (NC) and Mecklenburg County, Queens (NY) Library, and the Baltimore County (MD) Public Library. LVN crews spent…
Marketing Your Library
Learn how to market your library's services to your community. From learning about your target audiences to crafting a mission statement, this program shows you how to create an effective marketing plan. In addition, you'll learn how to create a message for your library to make short-term and long-range planning…
Solving Difficult Situations
This program will show you recommended ways of handling difficult situations that your library and staff may encounter. Among the issues covered are potentially violent patrons, bomb threats, sexual harassment, and inappropriate Internet browsing. "Highly recommended..." - Video Librarian