Would I Follow Me?
Part of the Series: Business Skills Collection

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Would I Inspire Me?
Part of the Series: Business Skills Collection
What does it take to inspire a work group to greater commitment and productivity? It's not charisma. Rather, it's behavior that any well-intentioned leader can emulate, as this program demonstrates. The video follows Tom, a competent manager, on his quest to find out what makes Elliot, an exceptional manager in…
Would I Work For Me?
Part of the Series: Business Skills Collection
Trying to get the most out of the people you supervise, trying to get them to go that extra mile, isn't easy. But most employees will tell you that what affects their productivity more than anything else is their immediate supervisor. The video, "Would I Work For Me?" demonstrates a…
Teamwork: What's Trust Got To Do With It?
Part of the Series: Business Skills Collection
Have you ever been on a team where you couldn't seem to get anything done? Or the team members just couldn't work together? It is quite possible that the team members did not trust one another; lack of trust is one of the main impediments to effective team-work. This video…
You've Got Customers!
Part of the Series: Business Skills Collection
In spite of all the attention given to customer service, it seems to be getting worse. What's the problem? There has been an over-emphasis on the superficial -the greeter at the door, the forced smile, and the gratuitous "have a nice day." Certainly, a pleasant manner is important, but all…
Leadership: What's Trust Got To Do With It? 2nd Edition
Part of the Series: Business Skills Collection
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee involvement. "Leadership: What's Trust Got To Do…
The Invisible Meeting
Part of the Series: Business Skills Collection
As travel costs rise and budgets shrink, conference calls are rapidly replacing face-to-face meetings. Unfortunately, many people have not yet learned the skills needed to make this type of meeting effective. We have all participated in ineffective conference calls, wasting everyone's time and energy. Often participants don't take a conference…
Leader Madness
Part of the Series: Business Skills Collection
Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us. This is the message of the entertaining video training program "Leader Madness." The video demonstrates six warning signs of ineffective leadership, showing how seemingly insignificant actions can develop into…
Leading with Persuasion
Part of the Series: Business Skills Collection
Ever have a great idea but couldn't get anyone to listen? These days success at every level of business depends not only on good ideas, but on the ability to communicate them. Good ideas need somebody to lead them through the process, somebody skilled at persuasion. "Leading with Persuasion" demonstrates…
Dealing With Difficult Behaviour
Difficult behaviour in the workplace can increase stress and absenteeism, lower productivity, damage morale and do great harm to your company's image. In this video a presenter takes you through 2 different dramatised scenarios featuring difficult behaviour. Interactive pause breaks encourages group discussion about the ways viewers could handle the…
Giving Leadership Away
Part of the Series: Business Skills Collection
The first reaction of most new leaders is to take on more work--it's a natural reflex. How else can they be sure their project gets done right? But the more the leader takes on, the less motivated the team members become. The greatest challenge for team leaders is to let…
Workplace Ethics
Answer the question "Why be ethical?" and teach all employees, including managers and supervisors, an ethical decision-making process that protects your organization and makes it a better place to work. Ethics matter. It's not just the big scandals you see in the news, but the small everyday decisions that add…
Building the Virtual Team
As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century communications. Ideal for team building…