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The Power of Persuasion by Robert Cialdini
Part of the Series: Stanford Executive Briefings
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the…
That's Not What I Meant with Deborah Tannen
Deborah Tannen revolutionized our understanding of gender and communication. Debunking the misconception that communication would be transparent if we simply "said what we meant," Tannen counters by suggesting that we do say what we mean--only we say it in our…
Skills, Techniques and Strategies for Effective Negotiations - With Patrick Cleary
Part of the Series: Stanford Executive Briefings
Program Highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility--and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about…
Negotiation - Myths, Misperceptions and Damned Lies by Margaret Neale
Part of the Series: Stanford Executive Briefings
Program Highlights What is your biggest source of power in any negotiation? How to redraw the boundaries of a negotiation in your favour? How focusing on the upside improves your deal. It's better to receive the first offer than to…
Dispute Resolution - The Scholarship Dispute
"Dispute Resolution: The Scholarship Dispute" showcases the facilitative mediation process, with applications that can be applied globally. The Scholarship Dispute has been designed and produced by La Trobe University School of Law as both a private study resource and an…
Getting Beyond Yes
Part of the Series: Leadership: A Master Class with Daniel Goleman
Erica Ariel Fox is a lecturer on Law at Harvard Law School and faculty of the internationally acclaimed Program on Negotiation at Harvard Law School (PON). Fox and Goleman detail the negotiation method Fox developed called Beyond Yes, and the…
The Stanford Video Guide to Negotiating
This true-to-life drama teaches specific skills that can give you the upper hand in any negotiation, while at the same time maintaining a positive working relationship with the other parties. Learn: About bidding strategies, and the hidden meanings behind bids…
Negotiation Skills
A dramatised training video that looks at the various skills and techniques needed for successful negotiation.